As part of our “Streams of Investigation” program the Digital Workplace Forum examines a specific theme each quarter. In Q1 2012 we’ve produced a report called the “Digital Workplace business case: What is the financial value of investment in digital working?” In this paper we examine the core benefits that can positively impact an organization’s bottom line, and should constitute any business case for investing in the Digital Workplace.
This is the second of a series of six blog posts in which we’re looking at each benefit in more detail. This time we’re investigating the productivity gains which can be gained from investing in a great Digital Workplace.
There are a number of case studies which show a strong link between agile working programs enabled by the Digital Workplace and increased productivity amongst employees. For example one of those featured in our report is the case of an award-winning teleworking initiative at the US Air Force’s Central Adjudication Facility (AFCAF).
In this initiative the number of teleworkers at AFCAF rose from 40 to 100, with 90 of these working full-time, although all 165 employees had the available equipment and training to be able to work out of the office.
The results have been dramatic. Colonel Hickman from AFCAF has said “The telework program has dramatically increased productivity…New technology such as dual monitors, laptops with docking stations and collaboration tools prompted 100 percent of teleworkers to report improved communication with their supervisors. Our productivity increased 55.62 percent in just one year.”
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