The Digital Workplace Forum has unrivalled expertise in digital workplace strategy, organizational communication, knowledge management, usability, social media and user experience.
What’s more, we also have first-hand experience of the practical challenges faced by our partner organizations. Our great team counts over 100 years’ direct experience managing intranets and digital workplaces from some of the world’s largest organizations, including the BBC, Boots, JPMorgan Chase, London Underground, Orange, Rolls-Royce, T-Mobile and Unilever, as well as industry-leading usability experts and intranet academics.
Supporting the benchmarking team, the rest of the DWF team brings expertise and experience from a variety of fields, and all share the common values of professionalism, flexibility and a commitment to provide DWF partner organizations with an exceptional service.
Here are just a few of the DWF team members who will help you realize the benefits of the Digital Workplace Forum.
Paul is a technology and social entrepreneur. He is CEO and Founder of the Digital Workplace Group, which includes the Intranet Benchmarking Forum (described by Oracle as “phenomenon in its industry”) and the Digital Workplace Forum. He has been at the heart of the work and technology revolution for the last 20 years.
He is the author of “The Digital Workplace: How Technology is Liberating Work”, a Charter Member of the Editorial Council of IBM’s Center for CIO Leadership and has been featured in the Wall Street Journal.
After an early career as a business editor and speech writer, Paul published the influential WAVE magazine in 1990 and established The Empowerment Group (now the Digital Workplace Forum Group Limited) in 1992, pioneering new approaches to communication within major organizations. In 1993, during the early days of the web, he co-founded the Ideas Café, a regular innovation event shaped along social software lines. Paul was also one of the leaders of the innovative “Fathers and Daughters Weekends”.
He lives in London and has two daughters.
Follow Paul on Twitter @paulmillersays
As Managing Director of the Digital Workplace Forum, Nancy not only oversees the business globally, she also works closely with its members on addressing business needs through direct involvement in research, field visits, knowledge exchanges and community management.
Nancy also recently led the development of an industry-first, the Digital Workplace MapTM.
Prior to joining the business, Nancy was an accomplished executive at JPMorgan Chase. She spent over 18 years in the Corporate Office, where she built and led global high-performance teams in designing an award-winning intranet. She was also responsible for driving multi-million-dollar expense reduction initiatives across the corporate technology and leading successful business re-engineering initiatives.
Outside work, Nancy is an enthusiastic wine maker, fundraiser and meditator. She is also a wife and mother of two.
In her role as Director of Research at the Digital Workplace Group, Elizabeth leads the member research and event content programmes across the business.
She’s passionate about ‘connecting the dots’ within the community, whether through connecting members to peers or resources, enabling new research opportunities or bringing new organizations into the research programme.
Elizabeth brings over ten years of experience in the fields of intranet and knowledge management to her role in DWG. Her career has included intranet management roles at T-Mobile and Reuters, with broad-ranging responsibilities including community management, internal communications and research.
When not busy in the digital workplace, Elizabeth is a keen writer and musician, playing flute in an amateur orchestra and performing with various local groups.
Steve is a research and knowledge lead across the Digital Workplace Group of businesses. He has produced several best practice reports, is a regular blogger and provides knowledge management services to DWF and IBF members. Steve is also one of IBF’s benchmarking team, specializing in the areas of collaboration, strategy and governance. He researched and was the content producer for Paul Miller’s book ‘The Digital Workplace: How Technology is Liberating Work’.
Steve launched and managed the global client extranet programme at BDO, the fifth largest accounting network in the world. During his 13 years there, he played an integral part in two major intranet reiterations, as well as launching a number of other knowledge-related platforms. Steve has recently co-written a book on crowdsourcing with Ross Dawson.
Steve is passionate about being able to work from anywhere, and is occasionally seen in Starbucks with his trusty laptop. When not working, Steve can be found exploring London with his family.
Follow Steve on Twitter @bynghall